Norwich

At a glance

Type

District council (two-tier area)

ONS code

E07000148

Area

39 km²

Region

East of England

Fire and rescue

Norfolk

Police

Norfolk

Emergency planning partnership

Norfolk Local Resilience Forum

Largest built-up areas

Norwich

Council emergency pages

Norwich is a district council in a two-tier area. Norfolk County Council is the highway authority, so gritting and winter roads are a county service.

• Council website norwich.gov.uk
• Gritting and winter roads norfolk.gov.uk (Norfolk County Council)
• Current emergencies and severe weather Same page as above.

Councils announce rest centres, road closures and emergency help on these pages and their social media. Find your council by postcode (GOV.UK).

Power cuts

Report a power cut or check one: call 105 free from any phone, or use the operator’s website.

Network operator (not your supplier):

• UK Power Networks (East England)

Ofgem’s figures for the whole licence area, April 2024 to March 2025, counting cuts of 3 minutes or longer:

• East England (UK Power Networks): 44.6 interruptions per 100 customers and 32.5 minutes without power per customer (2023/24: 46.2 and 35.6)

Great Britain as a whole: 39.7 and 35.1. These are area averages, not figures for Norwich alone. About this dataset

Flooding

Environment Agency: 3 flood alert areas and 4 flood warning areas overlap Norwich. Waters named: River Yare, Wensum, River Tiffey, River Tas, River Wensum.

Warning areas include: Riverside properties on the River Wensum, through Norwich; The River Wensum, through Norwich; The River Yare from Barnham Broom to the A11 at Cringleford; The River Yare from the A11 at Cringleford to Trowse Newton.

Check for flooding now · Sign up for free flood warnings (GOV.UK). Floodline: 0345 988 1188.

Weather warnings

The Met Office issues yellow, amber and red warnings for rain, wind, snow, ice, fog, thunderstorms and extreme heat. Current Met Office warnings (choose East of England on the map) · What the colours mean

Health: NHS help and the nearest A&E

For urgent medical help that is not life-threatening, use NHS 111 online or call 111. Find urgent and emergency care services · Find NHS services near you (NHS website)

The nearest type 1 (major) A&E departments to the centre of each of the largest built-up areas, by straight-line distance (as the crow flies, not by road):

• Norwich: Norfolk and Norwich University Hospital (4.9 km); James Paget University Hospital (30.8 km); The Queen Elizabeth Hospital (57.7 km).

We have not found an open official list of urgent treatment centres and minor injury units for England, so they are not shown here.

About this dataset

Never Caught Out is not affiliated with the NHS.

Water supply

Water company for this area:

• Anglian Water · Check on or report an issue

To report no water, low pressure or a burst main, use the company’s page above. Your water bill names your supplier.

Water resource zones covering Norwich: Norfolk Norwich & the Broads (Anglian Water). What a water resource zone is

What to do when the water goes off

Local risks and emergency planning

• Flooding: 4 flood warning areas and 3 flood alert areas overlap the council area (details above).
• Norfolk Local Resilience Forum publishes a community risk register: the official list of emergencies that planners prepare for here.
• We could not read a hazard list from the register automatically, so none is shown here. Open the register to see the hazards it covers.

We list only what official sources say. We do not rate how safe or risky anywhere is.

Map

Phone and broadband coverage

Ofcom’s predictions of normal coverage in Norwich, January 2026. They are not live outages and not a guarantee for any address.

• Homes and businesses with 4G indoors from all four networks: 99%; from none: 0%.
• Outside homes and businesses, 4G from all four networks: 100%; from none: 0%.
• Land area with outdoor 4G from all four networks: 100%; from none: 0%.
• Premises that can get gigabit-capable broadband: 89%.
• Premises that cannot get decent broadband (10 Mbit/s down, 1 Mbit/s up) from a fixed line or fixed wireless: 0 (0%).

Check an address on Ofcom’s coverage checker · Phones when the network is down: how to reach 999 · About this dataset

Local radio

BBC Radio Norfolk

This is the BBC station for the county or area, from the BBC Sounds station list. Coverage overlaps council boundaries, so tune to whichever station you receive.

Census 2021: planning prompts

• Households with no car or van: 32.7%
• Residents aged 65 or over: 14.9%
• Households of one person aged 66 or over: 12.7%

Who would fetch food or medicines for you or a neighbour on icy or flooded roads, and who would you check on in a power cut? Ask your pharmacist about repeat prescriptions before bad weather.

Largest built-up areas

• Norwich
  • Riverside properties on the River Wensum, through Norwich
  • The River Wensum, through Norwich

Neighbouring councils

Broadland, South Norfolk

Guides for any emergency

• Power cut: call 105 free. Priority Services Register · Compensation calculator
• Power cuts
• First hour of a power cut
• Flooding
• Flood alerts and warnings
• Storms
• Cold weather
• Grab bag and evacuation
• Emergency Alerts
• A battery or wind-up radio keeps working in a power cut.
• All council pages in England · All UK council pages