Local · Wales
Caerphilly
Who to call and where to check in Caerphilly when the power goes off, rivers rise or a storm is coming: official links and figures, each with its source.
If someone’s life is in danger, call 999. For a power cut, call 105. This page lists official sources and figures. It does not say how safe or risky anywhere is.

At a glance
- Type
- Welsh principal area
- ONS code
- W06000018
- Area
- 277 km²
- Fire and rescue
- South Wales
- Police
- Gwent
- Emergency planning partnership
- Gwent Local Resilience Forum
- Largest built-up areas
- Caerphilly, Risca, Ystrad Mynach and Pontllanfraith
Council emergency pages
- Council website caerphilly.gov.uk
- Emergency planning Caerphilly
- Gritting and winter roads Same page as above.
- Current emergencies and severe weather Same page as above.
Councils announce rest centres, road closures and emergency help on these pages and their social media. Find your council by postcode (GOV.UK).
Power cuts
Report a power cut or check one: call 105 free from any phone, or use the operator’s website.
Network operator (not your supplier):
- National Grid Electricity Distribution (South Wales)
Ofgem’s figures for the whole licence area, April 2024 to March 2025, counting cuts of 3 minutes or longer:
- South Wales (National Grid Electricity Distribution): 42.1 interruptions per 100 customers and 27.5 minutes without power per customer (2023/24: 46.3 and 26.1)
Great Britain as a whole: 39.7 and 35.1. These are area averages, not figures for Caerphilly alone. About this dataset
Flooding
Natural Resources Wales: 2 flood alert areas and 12 flood warning areas overlap Caerphilly. Waters named: River Rhymney, Ebbw, Sirhowy, River Ebbw, River Sirhowy, River Lwyd.
Warning areas include: River Ebbw at Risca; River Rhymney at Bedwas; River Rhymney at Bedwas House Industrial Estate; River Rhymney at Began; River Rhymney at Caerphilly; River Rhymney at Dyffryn Industrial Estate; River Rhymney at Llanbradach; River Rhymney at Machen; and 4 more.
Natural Resources Wales: flooding · Sign up to receive flood warnings
Weather warnings
The Met Office issues yellow, amber and red warnings for rain, wind, snow, ice, fog, thunderstorms and extreme heat. Current Met Office warnings (choose Wales on the map) · What the colours mean
Health: NHS help and the nearest A&E
For urgent medical help that is not life-threatening, use NHS 111 Wales or call 111. Find local services (NHS 111 Wales)
The nearest major emergency departments to the centre of each of the largest built-up areas, by straight-line distance (as the crow flies, not by road):
- Caerphilly: University Hospital Of Wales (8.2 km); The Royal Glamorgan Hospital (11.8 km); The Grange University Hospital (17.7 km). Nearest other emergency departments or minor injury units: Ysbyty Ystrad Fawr (6.2 km); Royal Gwent Hospital (15.8 km).
- Risca: The Grange University Hospital (9.4 km); University Hospital Of Wales (13.1 km). Nearest other emergency departments or minor injury units: Ysbyty Ystrad Fawr (7.8 km); Royal Gwent Hospital (9.7 km).
- Ystrad Mynach: The Royal Glamorgan Hospital (15.3 km); University Hospital Of Wales (15.9 km). Nearest other emergency departments or minor injury units: Ysbyty Ystrad Fawr (1.6 km); Royal Gwent Hospital (18.2 km).
Never Caught Out is not affiliated with the NHS.
Water supply
Water company for this area:
- Dŵr Cymru Welsh Water · In your area
To report no water, low pressure or a burst main, use the company’s page above. Your water bill names your supplier.
Water resource zones covering Caerphilly: SE Wales C.U. System (Dŵr Cymru Welsh Water). What a water resource zone is
Local risks and emergency planning
- Flooding: 12 flood warning areas and 2 flood alert areas overlap the council area (details above).
- Gwent Local Resilience Forum publishes a community risk register: the official list of emergencies that planners prepare for here. The register document.
- Hazards the register names include (our grouping of its wording): Flooding; Storms and severe weather; Cyber attacks; Pandemic; Outbreaks of infectious disease; Industrial and chemical accidents; Transport accidents; Animal disease; Terrorism; Snow and low temperatures; Power cuts; Heatwaves; Telecoms failure. Open the register for how likely and how serious each one is judged to be.
We list only what official sources say. We do not rate how safe or risky anywhere is.
Map
Phone and broadband coverage
Ofcom’s predictions of normal coverage in Caerphilly, January 2026. They are not live outages and not a guarantee for any address.
- Homes and businesses with 4G indoors from all four networks: 94%; from none: less than 0.1%.
- Outside homes and businesses, 4G from all four networks: 100%; from none: 0%.
- Land area with outdoor 4G from all four networks: 95%; from none: 1.2%.
- Premises that can get gigabit-capable broadband: 90%.
- Premises that cannot get decent broadband (10 Mbit/s down, 1 Mbit/s up) from a fixed line or fixed wireless: 8 (0%).
Check an address on Ofcom’s coverage checker · Phones when the network is down: how to reach 999 · About this dataset
Local radio
BBC Radio Wales · BBC Radio Cymru
This is the BBC station for the county or area, from the BBC Sounds station list. Coverage overlaps council boundaries, so tune to whichever station you receive.
Census 2021: planning prompts
- Households with no car or van: 20.3%
- Residents aged 65 or over: 20.1%
- Households of one person aged 66 or over: 13.8%
Who would fetch food or medicines for you or a neighbour on icy or flooded roads, and who would you check on in a power cut? Ask your pharmacist about repeat prescriptions before bad weather.
Largest built-up areas
- Caerphilly
NRW warning areas naming Caerphilly: River Rhymney at Caerphilly.
- Risca
NRW warning areas naming Risca: River Ebbw at Risca.
- Ystrad Mynach
NRW warning areas naming Ystrad Mynach: River Rhymney at Ystrad Mynach.
- Pontllanfraith
Other built-up areas include Blackwood, Newbridge, Oakdale, Bedwas, Rhymney and Abercarn.
Neighbouring councils
Cardiff, Rhondda Cynon Taf, Blaenau Gwent, Torfaen, Newport, Powys, Merthyr Tydfil
Guides for any emergency
- Power cut: call 105 free. Priority Services Register · Compensation calculator
- Power cuts
- First hour of a power cut
- Flooding
- Flood alerts and warnings
- Storms
- Cold weather
- Grab bag and evacuation
- Emergency Alerts
- A battery or wind-up radio keeps working in a power cut.
- All council pages in Wales · All UK council pages
How these figures were gathered
- Council links come from GOV.UK Local Links Manager, the list councils keep for GOV.UK. We opened each one on 2 November 2026; links that no longer worked are left out, and a few council sites blocked our automated check, which is noted beside the link.
- Area is our measurement of the ONS generalised (clipped to the coastline) boundary, so it can differ slightly from official area figures.
- A flood area counts as overlapping if at least 1% of it lies inside the council boundary.
- A&E distances are straight lines from the centre point ONS gives for each built-up area to the centre of the hospital’s postcode. Travel distances and times will be longer.
- Water resource zones are listed when at least 1% of the council’s area falls inside them. The Environment Agency says the zone map is for mapping only, not for checking a property.
- Phone and broadband figures are Ofcom’s council-level predictions for January 2026. Mobile coverage uses Ofcom’s signal thresholds; an operator’s network counts if its predicted signal meets them.
- The hazard list is our grouping of the words the register uses: we list a hazard when its terms appear at least twice in the register’s text. It is not a rating of risk, and the register may cover more.
- Census figures are planning prompts, not risk scores. The household figure uses 66 and over, as the census tables do.
- Built-up areas are the largest by land area from ONS Built-up Areas 2022. Flood areas listed under a town are those whose official name includes it; a missing area does not mean a street will not flood.
Official sources we used
- Find your local council (GOV.UK; council links from GOV.UK Local Links Manager) (GOV.UK)
- Local authority district to fire and rescue authority, police force area, region and local resilience forum lookups (2025) (ONS Open Geography Portal)
- Map data and tiles (Open Database Licence) (OpenStreetMap contributors)
- RIIO-2 Electricity Distribution annual report 2024 to 2025: supplementary data file (Open Government Licence) (Ofgem)
- 105: the power cut helpline (Energy Networks Association)
- National Grid Electricity Distribution: power cuts (National Grid Electricity Distribution)
- Find my network operator (licence area boundaries) (Energy Networks Association)
- Flood Warning Areas (Open Government Licence; contains Natural Resources Wales information © NRW and database right) (Natural Resources Wales via DataMapWales)
- Flood Alert Areas (Natural Resources Wales via DataMapWales)
- Flooding (Natural Resources Wales)
- Sign up to receive flood warnings (Natural Resources Wales)
- UK weather warnings (Met Office)
- List of A&E type 1 departments (April 2026) (NHS England)
- Emergency departments: performance against waiting times targets (sites reporting in September 2026) (Welsh Government (StatsWales))
- Postcode locations (OS OpenData licence; contains Ordnance Survey, Royal Mail and National Statistics data) (postcodes.io)
- NHS 111 Wales (NHS Wales)
- Local services (NHS 111 Wales)
- Dŵr Cymru Welsh Water: In your area (Dŵr Cymru Welsh Water)
- Water Resource Zones (Open Government Licence; contains Environment Agency information © Environment Agency and/or database rights; some information © water companies) (Environment Agency)
- Find your water company (regions served) (CCW (Consumer Council for Water))
- Connected Nations update: Spring 2026, mobile and fixed coverage data (Open Government Licence) (Ofcom)
- Stations (local and nations radio) (BBC Sounds)
- BBC Radio Wales: listen live (BBC Sounds)
- BBC Radio Cymru: listen live (BBC Sounds)
- Gwent Local Resilience Forum: community risk register (Gwent Local Resilience Forum)
- Gwent Local Resilience Forum: community risk register (Gwent Local Resilience Forum)
- Local resilience forums: contact details (Cabinet Office)
- Census 2021 TS045: Car or van availability (ONS via Nomis)
- Census 2021 TS007A: Age by five-year age bands (ONS via Nomis)
- Census 2021 TS003: Household composition (ONS via Nomis)
- Built-up Areas (December 2022) GB boundaries (ONS Open Geography Portal)