Never Caught OutIndependent UK guide Crisis

Local · Wales

Wrexham

Who to call and where to check in Wrexham when the power goes off, rivers rise or a storm is coming: official links and figures, each with its source.

Independent UK guideData gathered 2 November 2026Welsh principal area · ONS code W06000006 · Welsh name: Wrecsam

In an emergency

If someone’s life is in danger, call 999. For a power cut, call 105. This page lists official sources and figures. It does not say how safe or risky anywhere is.

Acton Park lake, Wrexham
Photo: Spicke01 at English Wikipedia, Wikimedia Commons, CC BY-SA 3.0.

At a glance

Type
Welsh principal area
ONS code
W06000006
Area
504 km²
Fire and rescue
North Wales
Police
North Wales
Emergency planning partnership
North Wales Local Resilience Forum
Largest built-up areas
Wrexham, Pentre Maelor, Rhosllannerchrugog and Acrefair and Cefn-mawr

Council emergency pages

Councils announce rest centres, road closures and emergency help on these pages and their social media. Find your council by postcode (GOV.UK).

Power cuts

Report a power cut or check one: call 105 free from any phone, or use the operator’s website.

Network operator (not your supplier):

Ofgem’s figures for the whole licence area, April 2024 to March 2025, counting cuts of 3 minutes or longer:

  • North Wales, Merseyside and Cheshire (SP Energy Networks): 28.6 interruptions per 100 customers and 34.5 minutes without power per customer (2023/24: 31.6 and 33.4)

Great Britain as a whole: 39.7 and 35.1. These are area averages, not figures for Wrexham alone. About this dataset

Flooding

Natural Resources Wales: 2 flood alert areas and 3 flood warning areas overlap Wrexham. Waters named: River Dee, River Alyn, Alyn, Terrig.

Warning areas include: River Alyn at Rossett; River Dee at Bangor on Dee; River Dee communities from Llangollen to Trevalyn Meadows.

Natural Resources Wales: flooding · Sign up to receive flood warnings

Weather warnings

The Met Office issues yellow, amber and red warnings for rain, wind, snow, ice, fog, thunderstorms and extreme heat. Current Met Office warnings (choose Wales on the map) · What the colours mean

Health: NHS help and the nearest A&E

For urgent medical help that is not life-threatening, use NHS 111 Wales or call 111. Find local services (NHS 111 Wales)

The nearest major emergency departments to the centre of each of the largest built-up areas, by straight-line distance (as the crow flies, not by road):

  • Wrexham: Wrexham Maelor Hospital (1.7 km); Countess of Chester Hospital (18.5 km, England); Clatterbridge Hospital (31.4 km, England). Nearest other emergency departments or minor injury units: Llandudno General Hospital (63.2 km); Nevill Hall Hospital (136.4 km).
  • Pentre Maelor: Wrexham Maelor Hospital (5.8 km); Countess of Chester Hospital (18.5 km, England). Nearest other emergency departments or minor injury units: Llandudno General Hospital (67.4 km); Nevill Hall Hospital (135.7 km).
  • Rhosllannerchrugog: Wrexham Maelor Hospital (5.3 km); Countess of Chester Hospital (24.7 km, England). Nearest other emergency departments or minor injury units: Llandudno General Hospital (61.8 km); Nevill Hall Hospital (131.4 km).

About this dataset

Never Caught Out is not affiliated with the NHS.

Water supply

Water company for this area:

To report no water, low pressure or a burst main, use the company’s page above. Your water bill names your supplier.

Water resource zones covering Wrexham: Wrexham (Hafren Dyfrdwy). What a water resource zone is

What to do when the water goes off

Local risks and emergency planning

  • Flooding: 3 flood warning areas and 2 flood alert areas overlap the council area (details above).
  • North Wales Local Resilience Forum publishes a community risk register: the official list of emergencies that planners prepare for here.
  • Hazards the register names include (our grouping of its wording): Flooding; Pandemic; Terrorism; Storms and severe weather; Animal disease; Industrial and chemical accidents; Transport accidents; Snow and low temperatures; Power cuts; Telecoms failure. Open the register for how likely and how serious each one is judged to be.

We list only what official sources say. We do not rate how safe or risky anywhere is.

Map

The red line is the Wrexham council boundary (ONS, Open Government Licence; contains OS data © Crown copyright and database right 2025). Map tiles and data © OpenStreetMap contributors. Without JavaScript you see the boundary outline only. Open this area on OpenStreetMap.

Phone and broadband coverage

Ofcom’s predictions of normal coverage in Wrexham, January 2026. They are not live outages and not a guarantee for any address.

  • Homes and businesses with 4G indoors from all four networks: 84%; from none: 0.5%.
  • Outside homes and businesses, 4G from all four networks: 98%; from none: less than 0.1%.
  • Land area with outdoor 4G from all four networks: 89%; from none: 1.2%.
  • Premises that can get gigabit-capable broadband: 86%.
  • Premises that cannot get decent broadband (10 Mbit/s down, 1 Mbit/s up) from a fixed line or fixed wireless: 81 (0.1%).

Check an address on Ofcom’s coverage checker · Phones when the network is down: how to reach 999 · About this dataset

Local radio

BBC Radio Wales · BBC Radio Cymru

This is the BBC station for the county or area, from the BBC Sounds station list. Coverage overlaps council boundaries, so tune to whichever station you receive.

Census 2021: planning prompts

  • Households with no car or van: 19.1%
  • Residents aged 65 or over: 20.3%
  • Households of one person aged 66 or over: 13.9%

Who would fetch food or medicines for you or a neighbour on icy or flooded roads, and who would you check on in a power cut? Ask your pharmacist about repeat prescriptions before bad weather.

Largest built-up areas

  • Wrexham
  • Pentre Maelor
  • Rhosllannerchrugog
  • Acrefair and Cefn-mawr

Other built-up areas include Brynteg (Wrexham), Llay, Gwersyllt, Gresford, Chirk and Coedpoeth.

Neighbouring councils

Cheshire West and Chester, Shropshire, Denbighshire, Flintshire, Powys

Guides for any emergency

How these figures were gathered

  • Council links come from GOV.UK Local Links Manager, the list councils keep for GOV.UK. We opened each one on 2 November 2026; links that no longer worked are left out, and a few council sites blocked our automated check, which is noted beside the link.
  • Area is our measurement of the ONS generalised (clipped to the coastline) boundary, so it can differ slightly from official area figures.
  • A flood area counts as overlapping if at least 1% of it lies inside the council boundary.
  • A&E distances are straight lines from the centre point ONS gives for each built-up area to the centre of the hospital’s postcode. Travel distances and times will be longer.
  • Water resource zones are listed when at least 1% of the council’s area falls inside them. The Environment Agency says the zone map is for mapping only, not for checking a property.
  • Phone and broadband figures are Ofcom’s council-level predictions for January 2026. Mobile coverage uses Ofcom’s signal thresholds; an operator’s network counts if its predicted signal meets them.
  • The hazard list is our grouping of the words the register uses: we list a hazard when its terms appear at least twice in the register’s text. It is not a rating of risk, and the register may cover more.
  • Census figures are planning prompts, not risk scores. The household figure uses 66 and over, as the census tables do.
  • Built-up areas are the largest by land area from ONS Built-up Areas 2022. Flood areas listed under a town are those whose official name includes it; a missing area does not mean a street will not flood.

Official sources we used

  1. Find your local council (GOV.UK; council links from GOV.UK Local Links Manager) (GOV.UK)
  2. Local authority district to fire and rescue authority, police force area, region and local resilience forum lookups (2025) (ONS Open Geography Portal)
  3. Map data and tiles (Open Database Licence) (OpenStreetMap contributors)
  4. RIIO-2 Electricity Distribution annual report 2024 to 2025: supplementary data file (Open Government Licence) (Ofgem)
  5. 105: the power cut helpline (Energy Networks Association)
  6. SP Energy Networks: power cuts (SP Energy Networks)
  7. Find my network operator (licence area boundaries) (Energy Networks Association)
  8. Flood Warning Areas (Open Government Licence; contains Natural Resources Wales information © NRW and database right) (Natural Resources Wales via DataMapWales)
  9. Flood Alert Areas (Natural Resources Wales via DataMapWales)
  10. Flooding (Natural Resources Wales)
  11. Sign up to receive flood warnings (Natural Resources Wales)
  12. UK weather warnings (Met Office)
  13. List of A&E type 1 departments (April 2026) (NHS England)
  14. Emergency departments: performance against waiting times targets (sites reporting in September 2026) (Welsh Government (StatsWales))
  15. Postcode locations (OS OpenData licence; contains Ordnance Survey, Royal Mail and National Statistics data) (postcodes.io)
  16. NHS 111 Wales (NHS Wales)
  17. Local services (NHS 111 Wales)
  18. Hafren Dyfrdwy: In my area (Hafren Dyfrdwy)
  19. Water Resource Zones (Open Government Licence; contains Environment Agency information © Environment Agency and/or database rights; some information © water companies) (Environment Agency)
  20. Find your water company (regions served) (CCW (Consumer Council for Water))
  21. Connected Nations update: Spring 2026, mobile and fixed coverage data (Open Government Licence) (Ofcom)
  22. Stations (local and nations radio) (BBC Sounds)
  23. BBC Radio Wales: listen live (BBC Sounds)
  24. BBC Radio Cymru: listen live (BBC Sounds)
  25. North Wales Local Resilience Forum: community risk register (North Wales Local Resilience Forum)
  26. Local resilience forums: contact details (Cabinet Office)
  27. Census 2021 TS045: Car or van availability (ONS via Nomis)
  28. Census 2021 TS007A: Age by five-year age bands (ONS via Nomis)
  29. Census 2021 TS003: Household composition (ONS via Nomis)
  30. Built-up Areas (December 2022) GB boundaries (ONS Open Geography Portal)

We link to official pages so you can check the latest advice yourself. If something here differs from what an official source says now, follow the official source. Where we quote or adapt official text, it contains public sector information licensed under the Open Government Licence v3.0.